privacy policy
🔒 Privacy Policy
We are committed to protecting your privacy. This policy explains how Toolora handles your data — spoiler: we collect very little.
Files Stay on Your Device
All tool processing happens in your browser. We never receive or store your files.
Minimal Data Collection
We only collect anonymous usage stats to improve tools. No personal data.
No Data Selling
We never sell, rent, or trade your personal information to any third party.
📋 Table of Contents
1 Information We Collect
Toolora is designed to collect as little information as possible. Here is exactly what we collect:
| Data Type | What We Collect | Why |
|---|---|---|
| Usage Data | Which tools are used (anonymously) | Improve popular tools |
| Device Info | Browser type, screen size, OS | Ensure compatibility |
| IP Address | Partial IP (anonymized) | Security & rate limiting |
| Account Data | Email, name (Pro users only) | Account management |
| Payment Data | Processed by Stripe/SSLCommerz — NOT stored by us | Pro plan billing |
2 How We Use Your Information
The limited data we collect is used only for the following purposes:
- Improve our tools — Understanding which tools are most used helps us prioritize improvements.
- Security & fraud prevention — IP-based rate limiting prevents abuse of our free services.
- Account management — For Pro users, we use your email to send receipts and account notifications.
- Bug fixes & performance — Anonymized error reports help us identify and fix technical issues.
- Legal compliance — We may process data to comply with applicable laws and regulations.
We do not use your data for advertising targeting, profiling, or any purpose not listed above.
3 File Processing & Privacy
This means:
- Your images, documents, and files never leave your device
- We have no access to the content of your files
- Your files are not stored anywhere on our infrastructure
- Processing happens using JavaScript running locally in your browser
- Closing your browser tab immediately ends all processing
For tools that require server-side processing (such as certain PDF operations), files are processed in temporary memory and automatically deleted within 1 hour. We do not read, analyze, or retain the contents of these files.
4 Cookies & Tracking
We use a minimal number of cookies to provide our service:
| Cookie | Purpose | Duration |
|---|---|---|
| tlr_theme | Remember dark/light mode preference | 1 year |
| tlr_session | AI chatbot session continuity | 7 days |
| wp_* | WordPress login session (Pro users) | Session |
| Analytics | Anonymous usage statistics (Google Analytics 4) | 2 years |
You can disable cookies in your browser settings at any time. Disabling cookies may affect theme preferences and chatbot history but will not prevent you from using any of our tools.
5 Third-Party Services
We use the following third-party services. Each has their own privacy policy:
- Google Analytics 4 — Anonymous usage statistics. Privacy Policy
- Adsterra — Display advertising for free users. Privacy Policy
- Stripe — Payment processing for Pro plans (international). Privacy Policy
- SSLCommerz — Payment processing for Bangladesh (bKash, Nagad). Privacy Policy
- Anthropic Claude — AI-powered features (document summarizer, chatbot). Prompts are not stored permanently. Privacy Policy
- Cloudflare — CDN and DDoS protection. Privacy Policy
6 Data Storage & Security
Our website is hosted on Hostinger servers with the following security measures in place:
- SSL/TLS encryption for all data in transit (HTTPS)
- Regular security updates and patches
- Rate limiting to prevent brute-force attacks
- IP blocking for malicious actors
- Weekly automated backups
Account data for Pro users (email, name, plan status) is stored in our secure WordPress database. Passwords are hashed using industry-standard bcrypt encryption — we never store plain-text passwords.
Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we follow industry best practices to protect your data.
7 Your Rights (GDPR & Global)
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access — Request a copy of the personal data we hold about you
- Right to Rectification — Request correction of inaccurate personal data
- Right to Erasure — Request deletion of your personal data (“right to be forgotten”)
- Right to Portability — Receive your data in a machine-readable format
- Right to Object — Object to processing of your personal data
- Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at the email address below. We will respond within 30 days.
8 Children’s Privacy
Toolora is a general-purpose tool website suitable for all ages. We do not knowingly collect personal information from children under the age of 13 (or 16 in the European Union).
If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
Our tools are designed for educational and productivity use and are safe for use by students of all ages.
9 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make significant changes, we will:
- Update the “Last updated” date at the top of this page
- Notify registered Pro users by email
- Display a notice on our website for 30 days
We encourage you to review this Privacy Policy periodically. Your continued use of Toolora after changes are posted constitutes your acceptance of the updated policy.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Privacy & Data Requests
Website: gettoolora.com
Contact Page: gettoolora.com/contact/
Response Time: Within 30 business days
For urgent privacy concerns, please include “PRIVACY REQUEST” in your message subject line and we will prioritize your inquiry.